For those of us who live along Canada’s Atlantic coast, weather reports in the summer always tell us that it will be “cooler along the coast.” But we just think that everything is cooler along a coast! If you have yet to spend any of your travel time along Canada’s Atlantic coast, come along with us – yesterday we spent a wonderful afternoon on the water in Halifax harbor, seeing our city from that different point of view – it’s so much cooler to see things from the water!
It was fabulously sunny and breezy as our wonderful neighbors picked us up at Cable Wharf on one of the floating docks beside Halifax’s Murphy’s on the Water and we were off. Murphy’s itself is a restaurant, event space and water tour company all wrapped up in one. For discerning travelers who aren’t as lucky as we are to have friends with (large) boats for touring, you can book a tour at Murphy’s on any one of a variety of boats. We had the private experience – and we were off!
Once onboard as we shared sandwiches and a bottle of wine, we were reminded momentarily of our perfect day on the Med a few years ago. But we didn’t have to travel to Monaco for it.
If you’ve traveled widely and have had the good fortune to see other harbors around the world, Halifax might seem diminutive by comparison to, say, Sydney, Australia (click here to see our entry into Sydney Harbor by cruise ship last winter), but there is something about the very compactness of the city and the elegance of the two suspension bridge spans that join the two sides of the city. The air is clear and clean, and the other water traffic varied and interesting.
Just off the dock and we motored past Theodore Tugboat of television fame. It might surprise travelers with children who love Theodore to know that he is a product of Halifax. Indeed, the harbor where this children’s TV celebrity plies his trade on any given foggy day is a replica of this very harbor. (If you don’t know Theodore, read all the way to the bottom and then watch him in action!)
Then, of course there are the varied tour boats. The first one we see is a large sailing vessel, followed by the inevitable amphibious vehicle that tours locals and tourists alike not only on the harbor water, but also on the city streets. In Halifax it’s the Harbour Hippo.
Just past the waterfront Historic Properties , the Marriott Hotel and the casino, we motored past numerous naval vessels (Halifax is home to Canada’s Atlantic fleet) and pleasure craft of various kinds and sizes. We motored under both bridges and around what’s called Bedford Basin then back past the downtown and around into what is known as the Northwest Arm.
The main downtown portion of the city is on a peninsula that runs between the harbor and the Arm which is home to waterfront mansions and the Yacht clubs where dozens of tiny sail boats scurried across in front of us – ten-year-olds at the helms as they learned the fine points of sailing.
Coastal cities have a vibe that’s different from the land-locked variety. Maybe it’s the salt air and the ubiquitous seagulls. Maybe it’s the way the sun sparkles off the water creating a sheet of diamonds. Or maybe it’s just that there’s a kind of romance to a coastal life. We just think it’s ‘cooler.’
Now, if you’d like to see how Theodore Tugboat sees Halifax…
Only occasionally do we find ourselves in the position of feeling a travel rant coming on. This week is one of those weeks.
For many years we’ve been dividing our travel time among various adventures: resorts, road trips, private touring, and often cruising. Since we’ve both been very busy in in our work lives, when we are choosing a cruise we have to book far in advance at whatever price is on offer for the itinerary and suite that we know will make us happy. Notwithstanding the exorbitant prices that we’ve often found ourselves paying over the years, we have been completely happy with our choices after the fact. Unlike many people we know who search for bargains, we have never returned home complaining about accommodation, service or overall experience. You get what you pay for, we’ve often opined. So why are we complaining now?
We have moved into a phase of our lives when we don’t need to plan so far in advance. This means that we’d like to be able to take advantage of at least a few of the copious numbers of offers that find their way into our real and virtual mailboxes every week. God love the cruise industry: if it weren’t for them, we’d hardly have any real mail!
We have often wondered if the cruise lines really think that we’re dumb enough to believe that what we are paying are two-for-one prices. For example, every single piece of material that comes to us from our favorite lines (ultra-luxury Silversea, Seabourn, Regent and recently Oceania) tells us that we will be paying essentially half fare. The fare is always listed in two columns: “brochure fares” and “savings fares.” Brochure fares are always (at least) double the savings fares. Indeed, they never seem to be charging brochure fares at all which leads us to believe that they don’t have to adhere to the usual advertising laws that force retailers to actually offer the merchandise at the full price for a minimum period of time before they can advertise it as being on sale. And, just who in their right mind would pay some of those fares anyway?
Two recent examples: Just over month ago, we tied to book a Regent cruise from Athens to Turkey for the fall on the day we received in the mail a brochure indicating special past-guest savings for the itinerary we wanted. We immediately emailed our travel agent who, within minutes went to work on the booking. When she contacted Regent to book it, the offer was not being made available to us. Sorry, they said, they should have booked earlier. We had the brochure right in front of us. According to our travel agent, Regent told her that the offer had changed and referred her to the asterisk that indicated subject to change without notice. We could only conclude that that would kick in about one minute before a past-guest actually called to book. We even attached a screen shot of the newly-arrived brochure to a return email to our travel agent. Regent would not budge. We are now booked for almost the same itinerary on a different cruise line and are feeling very sour about Regent on which we have sailed three times before. So much for perks of being a past guest.
The second example was just this past week and was what set us off on the rant. We received another tempting offer last Friday and contemplated taking advantage of this advertised fare in a Seabourn brochure. We were considering booking a veranda suite aboard the Quest for 35 days in South America this coming winter. We were delighted to see that this category of suite was on a promotion: a savings fare from $10,999 down from a brochure fare from $36,500. Let’s ignore for a moment that we wouldn’t even look at such a fare for this small suite even on a Seabourn ship (and the fact that they never really offer it at that fare because no one would pay it) and concentrate on the asterisk that followed the word from. Yes, of course we see the asterisk and expect that if we are not planning to sail on the asterisked date (October 25) we will pay more for February 24. However, given that this is being promoted as a great saving, we expect a reasonable sum more. We would be wrong.
When our travel agent tried to book this for us, she found that indeed the price we would have to pay would be $14,999 per person not including taxes which would bring it up over $16,000 per person. We called Seabourn to inquire ourselves with the brochure in front of us. They simply reiterated what she told us and pointed to the asterisk. This is a difference of over 25% and is unacceptable as a hidden piece of information. The cruise line may believe that the asterisk protects them from liability for false advertising, but as a customer (and past guest of this cruise line) we think it is disingenuous and this kind of advertising needs to stop.
The Bureau of Consumer Protection of the US American Trade Commission’s guidelines for truth in advertising are contained in a document titled: Big Print. Little Print. What’s the Deal? which clearly lays out the expectations for truthful advertising as follows:
“Your ads should clearly and conspicuously disclose all the information about an offer that is likely to affect a consumer’s purchasing decision. Disclose the most important information – like the terms affecting the basic cost of the offer – near the advertised price.
Print advertisers should not attempt to hide the real cost or the critical terms or conditions by:
- Putting them in obscure locations, such as the border area on a print ad;
- Burying them in numerous, densely packed lines of fine print; or
- Including them in small-type footnotes.”
The Advertising Standards Council of Canada is equally clear in the first clause of the Canadian Code of Advertising Standards as follows:
“…(b) Advertisements must not omit relevant information in a manner that, in the result, is deceptive.
(c) All pertinent details of an advertised offer must be clearly and understandably stated.
(d) Disclaimers and asterisked or footnoted information must not contradict more prominent aspects of the message and should be located and presented in such a manner as to be clearly visible and/or audible…”
As far as we are concerned, these advertisements are misleading doing more than putting pertinent information in “obscure locations” and contain “disclaimers and asterisked footnoted information” that contradicts the main message. The cruise line may believe that the asterisk provides legal protection (which is arguable), but it certainly doesn’t provide them with moral protection. Shame on them.
Our bottom line is that we are a bit sour on Seabourn now and will reconsider our winter cruise plans.
 Don’t bury the details, http://business.ftc.gov/documents/bus44-big-print-little-print-whats-deal
 Accuracy & clarity, http://www.adstandards.com/en/Standards/the14Clauses.aspx
What is it about beaches? When we want to conjure relaxing thoughts, we often find our minds wandering to the sounds of the waves rolling in and out, the wind, the seagulls. There’s just something about them, and this world is full of extraordinary swaths of sand that beckon travelers. Our recent return from the South Pacific and Australia with the plethora of beaches inspired us to pause and consider beaches we’ve walked – because, make no mistake about it , we prefer to walk a beach rather than lie on one – and beaches we’ll walk in the future.
Our most recent beach experience was Manly Beach in Sydney, Australia, the subject of our most recent video. An urban beach, it really does go for miles and the boardwalk is a magnificent way to see it in its entirety. And Manly did remind us a bit of Waikiki, which for all it has to recommend it, is not one of our very favorites. So, we started to think, what were our favorite beaches?
A few years back we spent some time at the St. James’s Club, a wonderful resort in Antigua. With its crescent-shaped beach within a lagoon, it offered many of the beach-side amenities everyone craves. However, it wasn’t especially long, had little wave action and was bordered by the resort. That trip, however, did take us to a beach that holds some our best beach memories. We decided to take a trip to Barbuda.
We embarked the fast ferry, known to us now as “the vomit comet” (we were thankfully among the few who did not…well, you know) that beached itself along the deserted shores of the tiny island of Barbuda. Although there are a couple of small, low-rise hotels along the beach, for the most part it was completely deserted. We walked for kilometers in the sun listening to the sea roll in and out. It was heaven. Even now, years later, as we think about that day at the beach, we relax and breathe deeply.
Another of our favorites is the beach along the Condado in San Juan, Puerto Rico. Stretching for several kilometers along the high-end neighborhood of the Condado, it is long, wide and sparsely populated – or at least it has been on the several occasions we visited San Juan. Despite the hotels along this beach being a drive from Old San Juan, their proximity to this beach (just walk out the back door) makes them our choice when visiting Puerto Rico.
Two other beaches that are among our favorites are on that list for a different reason. Rather than a day-long beach walk, they both offer interesting perspectives.
The beach at the Crane Resort on Barbados is often listed among the best in the world. Well, that is clearly a subjective assessment, but it is beautiful and its location on the wild Atlantic side of the island does make its roaring waves mesmerizing. Add onto this the fact that you reach it via either a steep staircase or the elevator (!) and you can get a sense of the kind of beach it is.
The other interesting one that brings a smile to our faces is the beach in downtown Phillipsburg, St. Martin. The locals have built a magnificent boardwalk that divides the beach from a string of shops and restaurants. Many of the restaurants offer beach chairs and buckets of beer for a lazy day taking in the activities in the harbor. The sand is soft and the sun is hot.
Speaking of sand, our final two memorable beaches are memorable both for their locations and for their sand – we use that word loosely!
In the south of France, the grains of sand on the beaches cannot really be described as grains at all. They are pebbles. The beachfront in Nice is wonderful for a variety of reasons. It is bordered by a several-kilometers-long walkway where people stroll, cycle and roller-skate, as well as some of the most interesting beach-front restaurants where you can sit on a lounger and sip champagne to while away the day.
Finally, if you ever have a chance to visit Canada’s most easterly province, grab a sweater and take a trip to Topsail Beach just outside the city of St. John’s in Newfoundland & Labrador. Sit for a moment in the bracing breeze and pick up a few beach rocks to skim into the waves. Listen to the seagulls and remember what Dennis Wilson of Beach Boys fame once said: “On the beach, you can live in bliss.”
Have a few minutes, come along to Manly Beach with us.
Could there be a more sinister April Fool’s joke than to wake up on what should be a spring morning to find the ground covered in white? Well, for us this morning it was no joke. Good thing we have our memories of exotic Bora Bora, one of the islands we visited in February – it made the winter a little less hideous for us this year!
It’s an island that had been shrouded in exoticism and mystery for us. On the other side of the world, the island of Bora Bora, a member of the Society Islands which are part of French Polynesia, is one that we North Americans often think we might never visit. The town of Viatape where we anchored off shore is a small, very French spot with some pearl shops, a tiny duty-free outpost and a pharmacie (which of course, being French has a wonderful selection of French skin care brands!). Wander down the street, buy your sun screen if you can find your brand and then take an off-road tour.
Just as are all of the islands in that part of the world, Bora Bora is the top of an extinct volcano, in fact it rises in two peaks. This means that the center of the island is at a much higher altitude than the coast – it also means that there is essentially only one road on the island. Well, it might be more accurate to say that there is one road over which you’d actually drive a car, and that road rings the island. So, if you want to get into the center, get up high and see indigenous flora up close, you have to take an off-road vehicle. That’s what we did – and were certain to have both a driver and a guide.
As we turned off the coastal road with its breathtaking beaches, we began our climb up a steep, rutted, muddy track that couldn’t really be called a road. It was full of rocks and turns and major potholes. Indeed, it was a bit like a carnival ride. Not to worry, though, we made it.
Our guide, who in his off hours was employed feeding the sharks in a huge glass aquarium at one of the luxury resorts on the island, took us to a vantage point owned by his family. He shared this extraordinary spot with us, telling us that it is now difficult to keep the young people on the island after they’ve been away to school – often to France.
We visited a pearl farm and had an opportunity to watch a craftsman extract a pearl from its oyster home, thinking all the while that this was the provenance of the Tahitian pearl we bought in Papeete.
The trip was spine rattling, but we wouldn’t have missed it for anything!
If you have a few minutes, come along on our tour of Bora Bora through the magic of our video!