The Crane, Barbados: A promise kept

2005
Our brief glmpse of The Crane in 2005.

It was 2005 and we were on our way to Antigua for a week of relaxation at the St. James’s Club.  Who knew that even in the early 21st century the airport on this beautiful Caribbean island didn’t have a landing guidance system that would safely land an aircraft in the fog?  In fact, who knew that Caribbean islands had fog?

After the third attempt and pull-up, it was clear to us that there was a problem.  The first stop after that was the island of Guadeloupe for fuel.  Sitting at the front of the aircraft, we got as far as the top of the steps to look out the open door and breathe in the warm, tropical air – and then we were off to Antigua again.  But to no avail.  The weather was just too bad so we would have to spend the night in Barbados.  We could hear the groans all around us.  Well, we thought, an adventure.

It was a credit to Air Canada that they were able to find overnight accommodation for everyone on a Saturday night in February within an hour or two.  We were among the lucky – or at least we chose to think that!

We were taken to The Crane, a residential (read: condo) resort on the rugged east coast of the island.  Since it was so late, the restaurant was closed – but the manager on duty roused the cook who got out of his bed and came to make hamburgers for the dozen or so of us who hadn’t eaten in so long we couldn’t quite remember at that point.  In the dark it was difficult to tell what the resort was like – but the next morning, it was clear that this was a place we would want to return to at some later date.  We made a promise to ourselves and kept it.

Overlooking the rugged Atlantic

Last winter’s cold temperatures here on the east coast of Canada sent us fleeing once again to a Caribbean cruise, and this time it was one that would leave from Bridgetown, Barbados.  So, before we boarded the Silver Cloud, we spent three days exploring The Crane.

Built on a rugged bluff above an extraordinary white sand beach, The Crane is billed as the oldest resort in the Caribbean.  Don’t be fooled, though.  The old mansion that was expanded into a hotel that opened in 1887 is still part of its charm and houses the spa and a few rooms.  But the rest of the place is a series of charming new buildings housing extraordinary suites/apartments – just the kind of place discerning travelers would love.

We booked ourselves into a one-bedroom suite because we had remembered the junior suite we had been housed in that fateful night years before.  And the rooms were just as lovely as we remembered with their four-poster mahogany beds, breathtakingly spacious bathrooms, breezy white cotton-covered sofas, dining room, kitchen, laundry and the list goes on.

Grand Jetee

The property itself has several wonderful pools. The oldest pool overlooks the beach and is just the kind of place where, if you squint just a little, you can picture early 20th century guests sitting about with parasols, fanning themselves daintily.  Throughout the property there are several wonderful pieces of sculpture.  One is a life-size bronze statue called Grande Jetee and if you know anything about ballet, you’ll recognize the form.  As parents of a son who is a ballet dancer, we were quite taken with it the first time we saw it and even more so the second time around.

There is a series of little shops and restaurants around a kind of town square within the complex and it houses, among other boutiques, a convenience shop.  We noted that many of the guests seemed to be buying stapes no doubt to use for their own meals in their residences.  As a result, the restaurants were practically empty most of the time.

One of the restaurants on the property, Zen, offers a Japanese-Thai menu and was the #1 Zagat-rated restaurant in Barbados in 2009 and 2010.  Its setting overlooking the Crane Beach, often counted among the world’s most beautiful, is something not to be missed.   But don’t forget the pizzeria onsite as well!

A series of connected pools

The pool area was practically deserted – many of the ground floor suites have their own plunge pools and it seemed that many guests simply stayed on their own lovely lanais.  We had a sense of privacy and luxury everywhere we looked.

We truly enjoyed our three days at The Crane, but did think that a longer visit would be a bit too laid back for us.  The resort isn’t within walking distance of anything and we do get a bit bored sitting around a pool all day!  That said we could use a few pool days right about now and certainly would go back to the Crane if we ever take another cruise out of Barbados. We kept our promise to return – and The Crane kept its promise – the promise it offered on one brief encounter.

Crane Beach from the resort above (there is an elevator and a staircase leading down — an up!)

Some photos of our suite…

Part of the wonderful bathroom in the suite
The bedroom of our suite at The Crane, Barbados

When fact & fiction collide: La Source, Grenada

The serenity of the yoga pavilion at La Source, Grenada

In the mid-1990’s Herman Wouk wrote a novel (which subsequently became a Jimmy Buffet musical) called Don’t Stop the Carnival about a displaced advertising exec who finds himself on a Caribbean Island managing a beachfront hotel.  If you ever thought that you’d just like to escape the northern climes to move permanently to the tropics, and perhaps manage a little hotel, you need to read this novel first as a bit of a cautionary tale – or so said one of the managers of the spa-hotel La Source who recommended the book  to us when we spent an eventful week on the idyllic island of Grenada.

A few years ago, we decided that we wanted to experience a spa vacation of sorts.  We had never been to the Caribbean island of Grenada, and it looked like a place we might really enjoy.  So, on closer inspection, we noticed that the hotel La Source billed itself as a place where those spa-like activities were all part of the package.  The place looked like exactly the sort of place a discerning traveler might spend a relaxing week being pampered in gloriously tropical surroundings.  So, with the full knowledge that the property was just re-opening a month before our arrival after having been closed for a couple of years (it was hard-hit by hurricane Ivan), we set out for a week of relaxation and spa treatments.

When we arrived, everything looked wonderful – the newly planted vegetation in the central courtyard was just starting to take root, and our beachfront room with its mahogany four-poster bed and high-pitched ceiling was lovely.

Our accommodation at La Source from the beach

We did note, however, that the building directly behind ours was not quite renovated.  The pool looked inviting and the beach dazzling.  The resort’s two boats (one to take us water-skiing or biscuiting, and one to take us on dives) were moored in the cove.  But where were the people?  Well, they were there – all 50 or so of them, but the place seemed deserted.  Being lovers of seclusion, we thought that was just fine.

The first evening there we happened to meet a member of the management team over drinks in the bar.  This was just as we were listening to other guests regale us with their stories of what had occurred the week prior to our arrival.  Their two-week sojourn had begun with a week where the pool was empty as a result of lack of water on the premises and – you guessed it – no water for several days in the rooms.  We were appalled!  During the week that we were there, we had only one day when there was no hot water, but at least there was water.  This all sparked off the conversation with the manager who told us that running a high-end spa in the Caribbean, especially one that had been devastated by a hurricane, was not for the faint of heart.

There had been personnel issues, construction woes, water difficulties, materials deficiencies – just the sort of story that Wouk’s book detailed.  But that had been fiction.

Patty with the aquatics director facing her fear!

We had been well aware that the place had just reopened.  We went with our eyes wide open, which is more than can be said for some of the people we met that week.  However, most seemed to take it all in stride.  We found the people who worked at the property all polite and personable in a reticent kind of way.  It’s part of the culture, and as slightly reserved Canadians, we understood this kind of cultural approach.  We enjoyed the lack of people and wondered what it would be like with 200 – the capacity – rather than the 50 or so who were there the week we were.

Art looks out over St. George's from the fort.

We both wonder now if Patty would have been as inclined to go in a biscuit with Stanley, the head of water sports (since she has a fear of the water) if there had been more people around.  And we wonder if Art would have been inclined to make his way to the spa for his daily treatments wearing a spa robe, as everyone did.  Neither activity is within our individual personalities – but La Source just seemed to bring it out in us!

The view from the Ocean Grill in Grenada

We happened to be in Grenada again last winter during a day trip when we were cruising the Caribbean.  We got off the ship and hired a taxi to take us back to La Source.  When we arrived we found an amenable front-office staff person who gladly took us onto the property (after assuring herself that we were presentable and would not accost the guests) so that we could see the finished renovations.  What had been newly planted gardens were now lush and full, and there was a new boutique in the spot where an empty building had stood.  It still seemed to us that there were few people around, although she assured us that the resort was full.  Ahhh, we thought.  It would still be a great place to take a spa vacation week.  We then headed back into St. George’s for a beer at our favorite water-front bar, The Ocean Grill.

After our week in Grenada the first time, we did read Don’t Stop the Carnival and it was as if we were on holiday again.  Bottom line: if you’re planning a winter escape this year and are looking for a great beach read, this is it.  Bon voyage!

The Ocean Grill -- the perfect place for a cold beer!

Why you need a travel agent…really

While fellow travelers worried about how (or when) they'd get home, we lunched in St. Mark's square.

It was something about a volcano.  And volcanic ash.  And closed airspace.  And we found ourselves marooned in Venice (our article in the magazine Our Canada).

The vacation started in Monte Carlo where we boarded the Regent Seven Seas Mariner for eleven days on the Mediterranean.  It took us on a return trip to Tuscany and Rome.  It introduced us to Sicily and Mount Etna.  It gave us a breathtaking introduction to Albania and Montenegro (more about that one in a later post).  That was about the point where fellow cruisers began to get nervous about the news.  Had we heard?  Airspace was closed.  Well, we thought, nothing is going to ruin the last few days of our cruise vacation.  And it did not.  There’s an old saying that worrying about tomorrow is like throwing a black cloud over today – or something like that.  In any case, we weren’t going to let something that might or might not happen rob us of today’s enjoyment.  However, we are also realists.  As discerning travelers, we simply emailed our trusty travel agent, put her on alert, and left it up to her to deal with the fall-out – so to speak.  Which she did.

Art enjoying the canals of Venice while marooned.

When we arrived in Venice and were cut loose from the cruise ship, we knew that our flight had been cancelled already.  Not to be deterred (and God forbid, not to be left responsible for cruisers), the ship provided us with transportation to the airport.  Maybe they know something we don’t, we thought.  We had booked our air as part of the cruise package – but of course, had done it through our travel agency, Maritime Travel.  We decided to humor the cruise line (all the while knowing that our travel agent had already booked us a room at the Molino Stucky Hilton in Venice), and went along with their charade.  When we arrived at Marco Polo International Airport, we were unceremoniously dumped on the pavement with our bags and told that the airport had been closed.  We were to await another bus to take us to Padua, but in the meantime we would have to wait in the parking lot with our luggage since the bus was needed for another run.  Huh?

As we waited, we took note of the desperate water taxi drivers who had no business since no one was coming in.  Then we told the tour guide who had come onto the bus to ask us to get off and wait that as grateful as we were for this possible adventure, we would be returning to Venice.  ‘You’re leaving?’ said one incredulous fellow passenger.  Why not?  We were, after all, the masters of our own domain.  We had a travel agent in our corner and she did not let us down.

Patty enjoying the extended holiday in Venice.

So, while the other passengers nervously waited, we took advantage of the empty water taxi and went back into Venice.  After we figured out that our travel agent had rebooked us on a flight several days later (eventually that had to be altered as well, but we didn’t have to do it), we ‘did’ Venice.

Several days later, we decided to move to a hotel closer to the airport and found scores of former cruise ship passengers who had been grinding their teeth and spinning their wheels for several days – going back and forth to the airport to see if there was any progress.  We enjoyed that hotel, even taking the local bus back into the city for an adventure.  Then, the day before our now twice-rescheduled flight was to leave we walked over to the airport and got our boarding passes.  We then took our memories of an extra week in Venice home with us while others took home their frustration and longed to have the week behind them.

Boarding passes at last!

That’s only one story about the value of a travel agent.  Of course there are times when we go ahead and book airline tickets online when we’re just planning a weekend in New York or Toronto.  But anything more than that, and as far as we’re concerned, you need a real person – a real live travel agent with whom you have developed a relationship – in your corner.  You need a travel agent that has a call service for those emergencies in the off hours.

Our current travel agent, Angela, inherited us when Patty’s travel agent of almost 25 years was elevated to an executive suite position in the company and asked us if he could get someone else to do the day-to-day things we needed.  He would be a back-up just in case.  We have never really needed him since Angela is more than competent – and what’s more important, we have come to trust her.

When we did a web search for information on the value of travel agents, most of what we could find was advertising from individual travel agencies.  This is not one of those.  As far as we are concerned, you can take your online travel aggregators like Expedia or Travelocity, but for our hard-earned money that we spend freely on travel experiences, we rely on a real person who knows our needs.  When we book a big trip, we do the research and often even tell her what flights we want etc.  But she will do the comparison shopping for us for cruises and packages if we choose one.  The agency also provides excellent insurance and will even put in the claim for us.  When we had our trip ‘interrupted’ by the volcanic eruption, our extra week of vacation was covered and Angela did the leg work for us.

I have never met Angela.  The office she manages isn’t even in our city!  But she’s the one Alan, our previous agent recommended, and we trusted him completely when it came to travel ‘stuff.’  Angela is that wonderful woman on the other end of the email or the telephone.  And that works just fine for us.

Pro-Travel Tips, although they seem to be an agency themselves, have a list of 101 reasons why you need a travel agent.  In our view, discerning travelers recognize several of their reasons as the priority ones…

  • To save time.
  • To have a consumer advocate in your corner.
  • To have a source of updated information (such as those emails we get from Angela when a flight schedule has changed.  And this includes those smaller connecting flights like the three we’ll take next month in Hawaii.  And to make sure you still have assigned seats on an plane when they’ve made an aircraft change – happened yesterday!)
  • To provide you with details of the credentials and immunizations you’ll need.  If we need a visa, she’ll tell us.
  • To provide us with top-notch travel insurance.
  • To provide details of unexpected expenses while traveling.
  • To provide someone to complain to when a service provided is problematic.
  • To give you that peace of mind when you leave the country.  If something goes wrong, we have one telephone call to make.

Cheers to travel agents who do their job well!

*Note: No one paid us to endorse this or any travel agency.  It’s our personal experience and opinion.

Monaco’s ‘jardin exotique’ – An unexpected pleasure

A view from Monaco's 'Jardin Exotique'

In the grand scheme of travel plans for enjoying Monaco, visiting a garden probably doesn’t rate near the top.  But it should.  Casinos, yachts and Ferrari’s go without saying, but Monaco’s gardens may just take your breath away.

We’ve just returned from another Christmas season in Monaco (with a son living in the area, it’s just where we go!), and despite having visited the tiny principality a number of times before, we had never been to its Jardin Exotique.

After Christmas shopping in Nice, we headed to our home base at the Riviera Marriott Hotel in Cap d’Ail and proceeded to figure out how we’d spend our days in this tiny country once again – we thought we had seen it all.  So, after a browse through the over-priced shops, a poke through the Monte Carlo Christmas market and a gawk at a Lamborghini or two, the discerning travelers will find themselves at the garden.

The truth is that if you never visit the garden, you will leave the principality without truly understanding it as a place in time.  That’s because from the vantage point of the garden at the top of everything else that is built upward toward it, you can see the old city of Monaco as it was in years gone by as a fortification topped by the palace and the homes and businesses of the Monegasques – before the frightening influx of the über-rich to condo-city that now surrounds the old city.  If you squint past the ubiquitous construction cranes that dot Monaco, you might just be able to imagine what it must have been like here in the 12th century atop the battlements.  Enemies would have some difficulty scaling those walls to penetrate your tiny country that was for centuries confined to that old city – Monaco-Ville.

Monaco-Ville, the old city on its fortifications

We eschewed all forms of transportation but our pieds to get there, making our way to the top via a series of winding streets, dizzying staircases, the public ascenseurs (elevators) and a public escalator or two.  Since it was the week between Christmas and New Year’s, the tourists were few, so we had much of the sun-filled garden of succulents to ourselves.  To say the experience was breath-taking would be an understatement.  Apart from the acrophobia-inducing vertiginous views of the city, the Mediterranean, and both the French and Italian Riviera’s, the cliffside garden is filled with over a thousand species of cacti and succulents native to areas as diverse as the USA, Mexico and Africa.  Even if you’re not a fan of these plants (which we aren’t usually) you cannot help but be impressed by both their size and numbers.

Patty enjoying the late December sunshine in the garden.
Art among the flowering cacti.

[The garden is open from 9am to 7 pm from May 15 to September 15, but closes at dusk or 6 pm other months.  It is closed on only two days each year: November 19 and December 25.  The entrance fee is €7 for adults with discounts for children and seniors. Visit their web site.]