Tag: cruise ships

The Seabourn cruise – A luxurious experience to top the list

Seabourn lays out the red carpet on the pier for its guests.
Seabourn lays out the red carpet on the pier for its guests.

On a six-star, so-called luxury cruise a few years ago, we were in the bar one evening, everyone dressed to the nines, sipping cocktails and getting to know one another.  We asked a selection of our new friends who hailed from various parts of the world, what the term luxury meant to them.  Most of them said that they had never really thought about it.  Indeed, these were people who, by all external standards, might be considered to live a luxurious life as a result of their income and standard of living.  They were, however, not among the idle rich.  All were successful in their chosen fields: medicine, law, business (the latter of which seem to have the most money of all).

When they were finally able to answer the question, they didn’t suggest jewelry, designer duds and handbags, or even private jets (although, admittedly, the private jet experience might be a luxury we might enjoy – but only if the service was terrific – which is at the heart of this story).  Luxury to them included things like “having someone to wash my hair every day for me,” and “fresh sheets on my bed every single day.”  Not quite what you might have imagined.  But luxury means different things to different people, and for these discerning travelers, service is at the heart of the luxurious experience.  Our recent cruise on the Yachts of Seabourn (on the Seabourn Spirit) was, then, one of the most luxurious experiences we’ve ever had.  Bar none.

After five wonderful days at The House in Barbados (the subject of our last post), we thought that the service they gave could not be topped.  We were wrong.

The hot tub forward deck on the Seabourn Spirit
The hot tub forward deck on the Seabourn Spirit

Arriving at the cruise terminal in Bridgetown, Barbados, we were greeted by a Seabourn representative who had our luggage whisked away, and directed us to the private transport.  We mention this only because two years ago when we cruised from Bridgetown on Seabourn’s competitor in the luxury cruise business, Silversea, they put us on buses with hot, dirty and damp revelers from several other mega-ships who all looked at us as if we had three heads, and gave us the stink eye for taking up space with our hand luggage.  Not this time, though.  The transport was just for Seabourn’s embarking guests.

If you’ve ever been on a mainstream cruise, especially one that leaves from Miami or Fort Lauderdale, then you’re familiar with the cavernous cruise terminals where the lineups are legion.  Even if you’re in a suite and have a dedicated, priority boarding line, the crowds are daunting and the service brisk if friendly.  This is where the luxury cruise lines have all of those others beat: personalized service where you feel important right from the start.

Once on board, we were ushered into a lounge where embarking passengers were sipping champagne and registering.  Before long we had had our photos taken, our credit card registered and were on our way to our suite.

Patty poses in our suite one evening.
Patty poses in our suite one evening.

We have been in many lovely suites in our lives, and this one was attractive – not outstanding, but delightful nonetheless.  Our suite stewardess arrived in due course to provide us with another glass of champagne (to add to the bottle chilling in a silver ice bucket on the dining table in the suite) and offer us a selection of high-end soaps (Hermes, Salvatore Ferragamo, Molton Brown).  All of this is very nice, but if the service isn’t terrific, then the experience is not luxurious.  We were not to be disappointed!

After unpacking our suitcases which arrived in record time and settling everything nicely into the very spacious suite with oodles of storage space, we attended the life boat drill, explored the admittedly small ship and eventually made our way to the dining room for dinner.  As we approached the Maître d’ he greeted us by name and asked us for our table preference, since we can eat whenever we want with whomever we want – even just ourselves.  This ability to identify the guests by sight on first meeting is impressive – no doubt they have access to all of our photos!

The food was really wonderful, but the service was even better.  Every day we were on board, we ate at least two meals in the dining room and were impressed with the service from everyone from the bus boys through the servers to the sommelier who was particularly service-oriented.

Art enjoys the impeccable service at Restaurant II while docked in Antigua one evening.
Art enjoys the impeccable service at Restaurant II while docked in Antigua one evening.

Bar service (any drink you desire, sir), deck service (would you like a drink, sorbet in the afternoon, a cool towel?), spa service (how can we help?), front desk service (is there anything you’d like fixed in your suite?  Yes?  Done!).

All in all, a vacation to remember – and a luxurious experience to repeat – which we certainly will.  Seabourn, you’ve beaten Silversea and Regent.

And we haven’t even told you yet about caviar (and champagne) in the surf – but we will!

Come along with us and tour our suite: Owner’s Suite #5 on the Spirit.

And…then tour the ship if you have a few minutes…

The discerning guide to cruising part 2: Packing for your cruise

suitcaseFor some people packing for a vacation is a task to get over with as soon as humanly possible.  For some others of us it’s a real pleasure to think about the very best of our wardrobes and essential ‘stuff’ that  we’ll live with for a week – or two, or three.

We’re just about to bring those well- traveled suitcases up from storage for another outing this coming weekend.  We’re getting readying to pack for our Caribbean vacation; and not a moment too soon since we’ve been dropped in a frigid deep-freeze up here in our neck of the woods.   We’ll begin with almost a week in Barbados and end with a week in St. Maarten, with a week-long Seabourn yacht cruise to Caribbean yacht harbors sandwiched in between.  After eleven cruise vacations, experience tells us that packing for a luxury cruise has a few peculiarities.  Here are some truths about cruising that we will use this weekend as we pack those suitcases.

1.  Cruise ships do not have irons and ironing boards in staterooms.  Ever.  And you cannot bring one.  They are a fire hazard, and unless you want to schlep to the communal laundry cum ironing board cubby that may (or may not, it needs to be said) be available on your particular cruise ship, then possibly wait in line for the privilege of ironing, this fact will guide your clothing choices.  We have two words of advice for you: No linen.

2.  Cruise ships have dress codes.  How many times does this need to be said?  There are different cruises for different people.  If you don’t like to get dressed up, don’t select a cruise line that indicates it is an important part of the cruise.  If you want to truly enjoy your cruise, take advantage of the chance to notch up your wardrobe choices.  There are several brands of clothing for women that can provide fantastic choices for formal, cocktail or elegant casual dressing in pieces that are virtually wrinkle-free even after a day or more in your suitcase.  Our favorites are Joseph Ribkoff, Frank Lyman, Linda Lundstrom Essentials and Simpli.

For men, it’s even easier: just rent a tuxedo.  Most mainstream cruise lines provide this service that you take advantage of before you cruise – and when you arrive on board, there is your tux and all its accoutrements, including shoes if you remember to order them, hanging in your on-board closet. Just be sure to measure accurately.

A family portrait aboard Cunard's Queen Mary 2 last summer. It's the only way for the three of us to get a professional portrait since we live on a different continent than our son. A great opportunity when we're all dressed up.
A family portrait aboard Cunard’s Queen Mary 2 last summer. It’s the only way for the three of us to get a professional portrait since we live on a different continent than our son. A great opportunity when we’re all dressed up.

Despite the fact that Art does, indeed, own a tuxedo and all the trappings, he has rented on more than one occasion and enjoyed not having to pack formal clothing.  Two things we have learned:   first, although some of the formal rental companies attached to the cruise lines do have women’s clothing, you will not want to be caught dead in their selections.  You can do so much better by taking a packable gown; and second, the higher end the cruise line, the less likely it is that they have this rental service.  Ultra-luxury lines do make the reasonable assumption that their passengers who choose to dress formally will own a tuxedo.

For more information and a few relevant stories, you might want to red our post on dressing for dinner on a cruise and on what the heck ‘smart casual’ means.

3.  Cruise ships will ask you to put our luggage outside your stateroom about 11 or midnight the evening enforce you disembark.  This is a double-edged sword.  You don’t have to fuss with packing on your last morning, but you need to be prepared.  You’ll need a piece of carry-on luggage that holds everything you might need in the morning.  And do not forget any vital piece of clothing you might regret not having in the morning– Like your pants!  Just a tip if we may:  do not pack your ship-board key card.  You will need it in your hand to disembark on the last morning.

cruise ships in port5.  Cruise ship bathrooms are very dark and usually have a threshold that you will need to walk over in the dark.  This means that you should pack a night light to leave on in the bathroom if you want to avoid the possibility of injury if you have to get up in the middle of the night.  We always have one of those poppable, battery-operated night lights that you can simply put on the counter or the back of the toilet for just enough light to keep you out of trouble.  It never leaves our luggage so we always have it with us (but remember to pop out at least one of the batteries when you pack it or it will inevitably turn itself on in transit and your batteries will be dead).

6.  Cruise ships sell over-the-counter medications, but they may be expensive and may not be a brand you recognize.  We always take along a stash of common medications.  Of course, since Art is a doctor, we often have even more than the normal supply and have been known on many occasions to share our stash with fellow passengers in need.  Here is Art’s guide to your basic requirements:

  1. Analgesic (acetaminophen or ibuprofen )
  2. Anti-histamine/decongestant
  3. Anti-diarrheal (loperamide)
  4. An anti-nauseant (meclazine is preferred for motion sickness, but it is not available in Canada; dimenhydrinate works)
  5. Band-Aids (you’d be surprised how often these come in handy)
  6. Sun screen (need we say more?)

7.  Cruise ships are usually highly air-conditioned. Even in the Caribbean (or especially in the Caribbean).  Although men usually have this covered in the evening, women often find strapless and sleeveless garments to be cold.  You’ll be happier if you take along a nice shrug that goes with everything.

Well, I guess that about does it.  Now we need to put these guidelines into practice.  Bon voyage!

The discerning guide to cruising: Part 1

Cruise ships come in all sizes and flavors! You may not believe it, but there is something for everyone
Cruise ships come in all sizes and flavors! You may not believe it, but there is something for everyone

Despite the Costa Concordia disaster, hurricanes and the annual Titanic remembrance, a cruise still holds an allure for many travelers.  People who shun cruising usually have one the following reasons:

  • They believe that a cruise will be confining and claustrophobic.
  • They believe it will be crowded.
  • They believe that they will be bored.
  • They believe that they can’t experience other places and cultures.

You may have your own excuse that doesn’t appear on this list, but these are the ones most often reported and we’re here to tell you – every single one of them is a misconception.

Our documents for our upcoming Caribbean getaway just arrived from our travel agent, Angela, this week, and we don’t know about you, but the anticipation of an upcoming sojourn somewhere south is all a part of the vacation excitement.  It’s still two weeks out, but we can already picture checking into our Seabourn cruise aboard the Spirit at the Barbados cruise terminal (we’ve been there before on more than one occasion!) and sipping that champagne that will be in our hands shortly thereafter.  Of course, that will be after we’ve acclimatized ourselves to the southern climes with six days in Barbados at “The House.” And we’ll tell you all about it and the six days in St. Maarten after the yacht harbor cruise when we get back…but back to the why and how of cruises…

If you’ve never been on a cruise but have wondered what it might be like – and whether you would like it or feel safe, or how you could ever decide which cruise to pick – stay with us for a few posts and we’ll take you aboard some of our own cruises to show you what you’ve been missing.  If you’ve cruised before, come along with us and add your own comments to help all those novice cruisers who can benefit from experience.  This week we’ll dispel misconceptions – then we’ll look at finding the right one for you, how to get ready, and how to get the most from every minute on board – and in port. Then we’ll tell you about our latest one when we get back.

A quiet drink on our verandah.
A quiet drink on our verandah.

Let’s begin with the ‘confining’ and ‘claustrophobic’ part.  We have traveled on cruise ships that range from 280 to 2400 passengers (this year’s will be the smallest at 204 passengers), and we can assure you that never once did we feel either confined or claustrophobic.  If you’re interested in the 6000-passenger mega-ships, we can’t really help you since we have not the slightest interest in them.  The only time in selecting a cruise where we believe bigger is better is when it comes to choosing a stateroom – but we’ll get to that in a later post.

Every cruise ship, regardless of its number of passengers, is designed with public spaces that are more than sufficient for every one on board to find a quiet place.  In fact, we’ve spent a lot of time strolling through cruise ships wondering where everyone is!  And that’s on sea days where everyone is on board.  The one thing that would be claustrophobic to us at this point in our cruising career would be to stay in a small stateroom.  That would be confining for us since we do like to spend time away from all others on our own verandah enjoying a cocktail and the peaceful sound of the ocean rushing by.

There are, however, places on cruise ships that are crowded.  Think buffet and you’ll get the picture.  Discerning travelers, however, avoid the buffet at all coasts.  Avoid a buffet, you say?  Yes, avoid the buffet.  Even on the smallest cruise ships, there are various places to eat.  Lunch in the main dining room is a relaxing, quiet time, where people wait on you impeccably.  And the larger ships will have other, more casual spots to be served your lunch.  (Cunard has an English pub, for example).  If you want to stay in your bathing suit all day on a southern voyage, you won’t be able to do this, though, so you’ll have to chow down at a buffet of one sort or another.

Another place where it might be crowded is during a Caribbean cruise, on the pool deck, on a sea day.  Discerning travelers will want to have their own verandah.  But if you don’t need to have the pool in view, there is always a deck with a chair away from the madding crowd.

So you think you’ll be bored.  Or as one of our acquaintances who has never been on a cruise ship once said, “Oh, I like to be active.”  The snickers started from over in our direction.

Active folks will find a lot to occupy them on a cruise.  Consider first the possibilities on dry land in port.  This is one reason why your selection of itinerary is so important.  In fact, after you research the cruise lines (we recommend Frommer’s Cruises and Ports of Call which even provides a snap-shot of your potential fellow cruisers based on past-guest statistics), choose by itinerary.  For your first cruise, you might be a bit broader and less discriminating.  For example, if you want to go to the Caribbean, that’s where you start.

We can still remember our first cruise aboard the Carnival Triumph on during its maiden year (you can tell how long ago that is when you note that it is about to be refitted!).  Our travel agent said this to us: “I would never put you two on Carnival except that you’re taking a child.  It’s great for children.”  And he was right – our then eight-year-old son loved it, spending all of his days in the company of other children in the well-designed and supervised program while we enjoyed a bit of couple time.  However, he was also right in that we would never cruise on Carnival without a child – too many partiers, loud-mouths and eaters for our liking.  But then, it just might be others’ cup of tea.

Looking forward to returning to St. Maarten this year by cruise ship. And we'll stay there for six days!
Looking forward to returning to St. Maarten this year by cruise ship. And we’ll stay there for six days!

So there is a lot for a child to do on a cruise, but there is also a lot for adults.  And being active can be accomplished in any number of ways: aerobics or yoga classes, personal training sessions, basketball on some ships, working out in the gym, walking on land and on board, and the list goes on.

The boredom factor is one that anyone who has cruised simply laughs at.  If you want to spend all day in a deck chair reading a book and sipping on a drink, then you can do that.  If that isn’t for you, select ships whose entertainment fits within your personality (dram/acting workshops, wine-tasting, music, cooking classes, computer classes, art auctions etc.).  There’s a lot more to cruise activities than bingo and shuffle-board, two activities that we avoid like the plague.

And as for those travel snobs who think that they can’t experience other places and cultures on a cruise, you’ve clearly been looking at the wrong brochures.  Our first cruise to the Mediterranean was one of the most incredible ways to be introduced to a vast array of places.  It introduced us to places to which we have returned for longer, more in-depth visits, and for those who cannot afford many long trips in their lives, a cruise will, indeed, let you visit places that you might not have otherwise gotten to before you die.

On a Mediterranean cruise for example, we began in Barcelona (our favorite city in all the world now as a result), then went onto Marseille where we took a day-trip to Aix-en-Provence, then visited Monte Carlo and Nice to which we have returned again and again, then onto Italy to Pisa and Florence and Rome to which we have returned, then to Corsica (when would we ever have had an opportunity to visit Napoleon’s birthplace Ajaccio?).  A more recent Mediterranean cruise introduced us to Sicily, Olympia, Pompeii, Monte Negro, Albania and Croatia.  So, there’s no need to be snobbish about what you can or cannot learn about the world on a cruise.  They are not all the same.

The bottom line for us is that although cruising is probably not for everyone, it is for lots of people with varying interests and styles.  Our discerning style has led us up the cruise food-chain as it were – from a mainstream line like Carnival, through the so-called premium lines such as Celebrity and Cunard, to the luxury lines Regent, Silversea and now Seabourn.

Next time join us as we get ready to leave for a southern cruise!

See “Choosing a Cruise”

Cruise ships and their photographers: It can be fun to use them!

The “boarding portrait”: More than a bit on the tacky side, but as you can see, on that occasion we did buy it!

If you have ever been on a cruise then you know what we’re talking about: cruise lines hire photographers to take photos of practically everything and everybody.  Opinions on these photographers seem to fall into one of two camps:

  • Those who love them and step into camera range at every opportunity;
  • Those who loathe them and wish they would just go away.

But even within these two groups, the extent to which cruisers buy the photos varies considerably.  Some of those who love to have their picture taken never actually buy them; at the same time there are those who complain but who do buy the pictures.

We can still remember our very first encounter with a cruise-line photographer.  We had just checked into our cruise aboard the Carnival Triumph with our then ten-year-old son.  We had our key cards in hand and were about to walk across the gangway to board, but before we were ‘permitted’ to do so, we (and everyone else in the line) had to stop  behind a life preserver emblazoned with the ship’s name and the Carnival logos to have our picture taken.  We had just flown from Toronto and looked a bit dazed – as did everyone else getting their boarding photo taken.  At that point we had no idea where, or if, we would ever see that photo.  It wasn’t long, however, before we learned about the photo gallery on board cruise ships.  No, these are not galleries of professional, artistic photographs for our viewing pleasure.  These galleries have portable, foldable walls that come out every evening to display all of the photos that the onboard photographers have taken that day – and some of them are a sight to see!

Oh so tacky: the roving dining room photographer provides us with a reminder of our Christmas dinner on Holland America’s Zuiderdam. But we bought again!

As that first cruise progressed we found ourselves accosted by photographers in all manner of locations.  Over the years we’ve learned that cruise ship photographers will inevitably take your picture in the following places and at the following times:

  • When you are boarding on the first day.
  • At the end of the gangway every single solitary time you disembark at a port (this happens much less in Europe we might add, all the time in the Caribbean).
  • Sometimes at the end of the pier with the ship in the background when you arrive in a port (this is a newer incarnation).
  • On your way to and/or from dinner on formal nights.  They will offer atrium and/or grand staircase backgrounds or those weird phony ones like in front of the Titanic staircase. On these nights the photographers will inevitably tell you how to stand, where to put your arms etc. and some of this looks very odd.  We often argue with them;  we usually win, but it isn’t easy and they have told us that they are instructed to do this.
  • During dinner with or without your dining companions in the shot.
A prime example of a fake background on semi-formal night aboard the Celebrity Century where we celebrated our 20th wedding anniversary a few years ago.

Some time the next day, these will all appear on the walls of the ship’s photo gallery.  You can buy them or ditch them – it’s up to you.  Ten cruises later, and we’re here to tell you that you need to take control of your photo experience on board – and we’re delighted to be able to tell you that as you become more discerning in your travel choices and graduate to the high-end cruise lines, there will no longer be any photographers.  That being said, it can be a lot of fun if you take control of the experience.

Based on our personal experiences on a variety of cruise lines (Carnival, thankfully only once, Holland American we believe three times, several times on Celebrity – all of that before Regent and Silversea who have wisely ditched their photographers), we have some advice for making the best use of the service.

  • Think of this as an opportunity for that really nice, formal family or individual portrait.  Put yourself in front of every photographer whose backdrop you like on formal nights.  You don’t have to pay a sitting fee as you would if you did this with a photographer at home.  Then when you see the ones you like the next day, you simply buy them.  We recommend waiting until the end of the cruise before making a final decision, unless you are convinced that you want the one from the first night.  These are usually 8 X 10’s and cost around $20.00 each.
  • Buy only the photos you really love or think are very fun!
  • Especially if you have children or it’s a special occasion, take advantage of the opportunity for a group photo somewhere fun – like at the end of the gangway in the Bahamas or Jamaica.  Work the cost into your on-board budget in advance if you need to.
  • Just say no – and be firm – if you do not want your photo taken, especially at the end of the gangway at every port.  This is the place where it becomes tired fastest in our view.  Do you really want your photo with a very large, stuffed lobster?  Last winter as we walked along the pier from the Silver Spirit (which wisely does not employ these photographers) in St. Martin we were accosted by a ship’s photographer – from an NCL ship that was on the other side of the pier.  We demurred, he insisted.  We said no, he cajoled.  We then pointed to the Silversea ship and he let us go.  Be very firm.
  • When you are really sick of the whole idea, switch to an ultra-luxury line.  No one will ever accost you again!
A family portrait aboard Cunard’s Queen Mary 2 last summer. It’s the only way for the three of us to get a professional portrait since we live on a different continent than our son. A great opportunity when we’re all dressed up.