Making Discerning Travel choices: A tale of two inns

adirondack-chairsThere is nothing quite like an extended road trip to teach you a few things about making discerning travel choices. We have just returned from a three-stage trip that took us from Toronto through the Niagara peninsula to upstate New York then on to New Hampshire, New Brunswick and ending up in (stage two) Halifax, Nova Scotia for a five-day stop to visit friends and family. The third stage took us home from Halifax via Nova Scotia’s south shore, St. Andrews, New Brunswick then on to Wentworth-by-the Sea in New Hampshire and Lake Placid NY before arriving back in Toronto. Planning this kind of trip can tax the discernment of even the most seasoned of us! And plan we do.

There are road-trippers who can just pack a bag, throw it in the trunk and set off in a direction with little idea of where they might be stopping, eating, sleeping or even ending up. We are not like that. We like new experiences and discovering the delights of new places, but we don’t like to be surprised by our accommodation. This may hearken back to Patty’s childhood when family holidays to visit the grandmother consisted of three or four days in the car punctuated by nights in roadside motels – the kind with those plastic chairs outside of every door and your car parked nose up to your window. And of course the choice was based on which ones had “vacancy” signs out front when her father was tired of driving. Leaves too much to chance for discerning travelers of a certain age. So we conduct our due diligence, plot a course, book the hotels and set out. This time we stayed at a few tried-and-true properties, but opted for some new experiences. We were mostly happy, but at least one of our choices taught us yet new lessons about discernment.

As we’ve said before, the discerning traveler is a discriminating traveler.

“This is the traveler who is astute, judicious, perceptive, sensitive, insightful. It’s not necessarily for the ‘luxury’ traveler…travelers who want to see the world and want to do it in a way that is comfortable and makes them feel that travel itself is a luxury…”

In addition to this, discerning travelers want to be assured that they are getting value for the amount of money that they are willing to pay. Almost always, this pays off in experiences that we truly savour. This time we had one experience that didn’t meet its mark. It’s all a matter of expectations. The story involves two inns in the north-eastern US – one in upstate New York, the other in northern New Hampshire in the White Mountains.

The first stop on our road trip was Geneva, New York. A lovely little town located on the northern end of Seneca Lake in the Finger Lakes region of New York, Geneva is home to the beautiful Hobart and William Smith Colleges that meant nothing to us until we realized they are the successor of what used to be Geneva College, including Geneva Medical College. We recognized that as the alma mater of Elizabeth Blackwell, the first woman to receive a medical degree in the US in 1849. The campus is beautiful and the ambience very cultured.

img_3874We selected Geneva-on-the Lake, a beautiful inn which is, as its name suggests, on the lake. Its history dates to 1910 when it was built as a private residence for a prominent Geneva resident. After the original owner died, his wife and son expanded the original house relying heavily on an aesthetic they had picked up on visits to Italy: it is reminiscent of the Italian Renaissance. In 1949 they sold it to the Capuchin Fathers, a branch of the Franciscan order after which it served as a seminary and monastery until 1974. Remnants of that life are still evident. For four years in the 1970’s it housed Vietnam veterans as well as students, but had periods of abandonment. It was restored to its current state in the early 1980’s and has been a year-round resort ever since.

We had booked a small suite and when we arrived we found we had been upgraded to a very large one. Knowing we were booking into an old property, we were nevertheless impressed with the upkeep of the building and especially its environment. The dining room was absolutely perfect, serving truly gourmet fare surrounded by a romantic ambience that included a live harpist. And the grounds were a delight. The expensive price tag was worth it. Then we were on to Saratoga Springs followed by Franconia, New Hampshire where we stayed at inn number two.

img_3937The Franconia Inn also has a history. Also situated on a large piece of property (in this case evidently 107 acres), this inn dates to 1863 and its focus is on downhill skiing in the nearby Franconia notch area as well as cross-country-skiing and hiking. It also has a stable for horseback riding.

We arrived at this inn to be greeted by a slightly sloppy-looking, harried front-desk clerk who was on the phone telling a client that indeed they did have rooms available for that night. When we finally checked in, we had to drag our bags up the front steps (yes, there is a ramp, but it does not lead to anywhere near the driveway and lands in an unpaved parking lot shared by the riding stables), then up a full flight of stairs to the second floor.

We had booked what they referred to as a “spacious” room – level three out of four levels they offer (good lord, what must the “cozy” rooms look like?). Anyway, it had no phone to even call the front desk to ask for towels nor did it have a television. This is not a big issue, but it’s the twenty-first century and this is not an ashram hosting a meditation retreat. The bathroom was small and pokey, but worst of all in it was the trickle of water that passed for a shower the next morning. The wallpaper was hideous, but that’s just a taste thing. Then there was the outdoor activity.

First, this inn is not located in the kind of place that Geneva-on-the-Lake is. It is a few miles from town on a small highway with its unpaved parking lot across the street. That meant that we’d focus on the walking trails that the front desk clerk told us were out behind the inn. She handed us a map and we were off.

We found the place where the grass was cut deeper and noted the first marker leading us to the trail, so we were off. It wasn’t long before we began to notice that the trail was not, in fact, maintained. It was only as wide as the horses needed: it was a horse trail. We walked further and found not a single other marker to indicate the direction we should go and the trail got narrower and muddier as we went. Finally, we came upon a small river. Frozen in winter, it would be a simple cross for a cross-country skier or even a horse in summer, but we had neither horses nor skis. The only way out was back the way we came. By the time we emerged from the “trail” our feet were soaked and filthy. When we told the desk clerk about the lack of maintenance, she rather unhelpfully said, “Oh.”

Finally, there ws the dining experience. The dining room is billed online as having “intimate candle lit tables” that take in the “spectacular view of the White Mountain landscape.” We’ll grant them that it was a dull and drizzly type of day, but there was absolutely no view whatsoever, and we seem to have missed the intimacy of this room that simply looked like a dining room in an old restaurant. The food was very good, though. Our main issue was with the service. At dinner that evening, there was a line up for seating in the sparsely populated space – there were servers about, but there did not seem to be anyone seating people. The next morning, we encountered the opposite problem: all the servers (three of them) were seating people, but there was no one to take orders. So we sat at our little table and froze for a while, then fled as quickly as possible to get into the car and onto the next stop.

The bottom line is that both of these experiences cost almost identical amounts of money (fairly pricey), and yet the experience was totally different. Our money was far better spent in the experience at Geneva than Franconia. The lesson for us: you can plan down to the final detail, then you have to let go and enjoy whatever experience pops up. We just laughed off the whole thing.

We look forward to returning to Geneva-on-the-Lake. Franconia Inn we’ll chalk up to experience.

Finding our way in exotic Tahiti

Someone once said that traveling is the only thing you buy that makes you richer and as far as we’re concerned, no truer words were ever spoken. There is little doubt that we are richer by far from the past five weeks of travel in the South Pacific – beginning in Tahiti.

Just say the word to someone buried under a mountain of snow in the dead of winter and it conjures daydreams of palm trees, mysterious, mist-covered volcanoes in the distance and bungalows hovering over the azure blue of the South Pacific waters. All of these daydreams of ours came true.

Mysterious Moorea in the distance from the beach at Le Meridien.
Mysterious Moorea in the distance from the beach at Le Meridien.

We arrived in Papeete, the capital of Tahiti aboard an Air Tahiti Nui flight from Los Angeles. One of the best air travel experiences we have ever had, this airline is on our list of carriers to revisit whenever possible. We did our homework – visiting Seatguru, reading the reviews etc. as all discerning travelers do. We were traveling business class so expected extra room, better meals and perhaps some in-flight entertainment. What we were greeted by were refurbished planes with fully-reclinable seats, wonderful, flat-screen computers at every seat with a terrific selection of entertainment and on-board staff who were the nicest, most attractive, most efficient we’d seen since we traveled on Hawaiian Airlines two years ago. So when we arrived at our destination, we were already relaxed and in vacation mode.

The new in-flight entertainment system on Air Tahiti Nui. (We were in business class, but even economy has the screens.)
The new in-flight entertainment system on Air Tahiti Nui. (We were in business class, but even economy has the screens.)

We chose to stay at Le Meridien some fifteen minutes’ drive outside of Papeete rather than at the Intercontinental which had been initially recommended. This was partly because we didn’t really want to be that close to the city, and partly because the Intercontinental was offering only standard rooms. This was a special vacation and we opted for a Senior Suite. The hotel’s web site did not do it justice at all.

The hugely spacious two-room suite’s best feature as far as we were concerned was the huge terrace with 180 degree views – and the island of Moorea in the distance. Although many travelers like to search for the cheapest way to travel, we believe that you should look for luxury (for less if you can) that you can afford. The funny thing is that when we treat ourselves, we are never disappointed.

Exotic lotus blossoms in Tahiti
Exotic lotus blossoms in Tahiti

The first thing we noticed about Tahiti was how nice everyone was – smiling, attentive staff, eager to please. Then, of course, there was the water – so blue and so warm, warmer by far than even the Caribbean. So we had to see the island.

The hotel concierge helped us to arrange a private driver and car for a full-day, private circumnavigation of Tahiti Nui (Tahiti actually consists of two islands connected by a causeway: Tahiti Nui – which means larger; and Tahiti Iti – smaller and less navigable all around). Our driver was deeply versed in the flora and fauna of the island and took use to a number of truly wonderful gardens and grottos.

We lunched at the Paul Gauguin Restaurant sampling a number of local delicacies and visited Point Venus, the beach on Matavai Bay where Captain Cook came ashore in 1769, and where Marlon Brando (who later bought an atoll near Tahiti, built a house and lived) played Fletcher Christian in the 1960’s version of Mutiny on the Bounty, one of the movies we had watched on the plane!

While we were in Tahiti we walked the beaches, ate wonderful food and bought a Tahitian black pearl for Patty in Papeete. After five wonderful days, we embarked on our cruise.

Now that was interesting…

Art at the market in Papeete -- not to be missed when you visit.
Art at the market in Papeete — not to be missed when you visit.

Why we’re not loyal to one cruise line

cruise ships in portOn more than one occasion in the past we have referred to ourselves as (if you will pardon the expression) “cruise whores.”  In other words, we are not monogamous – we cruise around so to speak.  Despite the fact that we have never taken a cruise that we didn’t enjoy, we have been making our way around the industry (avoiding several specific lines because of personal experience and research).  We might even describe our behavior as moving up the cruise food chain so to speak.  Here’s our story.

We like to travel.  We like to travel by plane, train (well, not train so much after that overnight “hotel train” between Paris and Barcelona a few years ago), limo, car, foot etc.  We just like to experience new places.  We sometimes stay in one place for a while; sometimes we stay only a day and move on, either by car or by ship.  Despite the snotty travelers who are disdainful of the ‘travel’ value of a cruise, we do enjoy them.  They are our way to sample many different places in the world, some of which we have returned to for longer visits.  The point is that cruise travel is just one more way for us to see the world.  We no longer book cruises just for that week in the sun in the middle of the winter.  We’re not knocking that, but for us cruising has taken on another whole dimension.

The first cruise: Carnival

Our first cruise plans began much like any other family’s vacation plans.  We had a young child, we wanted to escape the winter briefly, and we had only a week or two of winter vacation.  So, we contacted our trusty travel agent (if you want to know why we use a travel agent, you might want to read Why you need a travel agent…really) who chose Carnival cruises for that first trip.

“I would never put you on Carnival if you were going by yourselves,” he said, knowing our tastes and preferences.  “But since you’re taking a child, I’d recommend this to you.”

And so we booked a verandah cabin and made our way to Miami.  Needless to say we had a wonderful time.  This was in spite of the multitude of drunken spring-breakers who spent the entire cruise camped out on the deck, never once even making it into the dining room.  The dining was therefore blissful! The kids’ club was a real treat for our young son, and we were introduced to a number of Caribbean islands that we had not at that time visited.  We’ve been back many times since, but we have never returned to Carnival.

Why have we not returned to Carnival? You might ask.  The reason is the same one that keeps us off NCL and Royal Caribbean: not our kind of experience.  The glitzy décor, the loud passengers, the too-happy cruise directors, the big, showy performances nightly (OK unless you’ve seen a London West End show or been to Broadway in New York) – well, let’s just say that we’ve evolved.  So it was on to Holland America.

Setting sail on Holland America

We sailed on Holland America three times, including our wonderful Christmas Cruise.  We started out in what was then referred to as a Superior Verandah suite (now called the Signature Suite) for the size enhancement, but that began our upward move toward larger and larger suites.  The next two cruises on HAL were in Deluxe Verandah suites (now called the Neptune Suite) and we would actually return to this line for the right itinerary.

 Celebrity: Second time not up to expectations

The exquisite Qsine on the Celebrity Summit.
The exquisite Qsine on the Celebrity Summit.

We spent our twentieth wedding anniversary on the Celebrity Century in the Mediterranean.  Splurging on a Royal suite, we didn’t realize that we were setting ourselves up for a few expensive vacations.  After this kind of accommodation – and being in the Med – how could we ever return to a ‘normal’ cruise in the Caribbean in a regular stateroom?  Well, we couldn’t.  Our return to Celebrity was a couple of winters ago when we wanted to sail out of Puerto Rico; unfortunately, the experience didn’t meet our expectations despite the Jacuzzi on our large, private verandah on the Millennium(although we did enjoy ourselves as always).

Cruise lines always say they want to “exceed your expectations.”  The problem with that is when your expectations, like ours evidently tend to be, are very high, it’s difficult if not impossible for the line to accomplish this.  If a line can meet our expectations, we’re delighted.  Exceed?  Well maybe this upcoming one will (more about that later).

Moving up the cruise food chain: Regent Seven Seas

Our desire to move up in terms of luxury cruising (despite their “modern luxury” advertising tag line, Celebrity does not fall into this category: they would be considered premium) led us to Regent.  We embarked on our first Regent cruise on the Navigator in a Navigator Suite (448 square feet) in Fort Lauderdale to set sail for a Western Caribbean cruise including Mexico, Guatemala and Belize, places we wanted to visit – or revisit in the case of Mexico.

Regent was our first so-called real luxury cruise experience, and the first one that is all-inclusive.  This is a wonderful addition since you never have to take out your key card to sign for your drinks, and your suite is equipped with a well-stocked, included bar.  If you don’t want to socialize, you simply pour yourself a drink and repair to your private verandah.

Overall, the cruise was wonderful.  The Navigator was, up until that point in our lives, the smallest ship we’d ever been on: 490 passengers.  We loved that part of the experience, but were unaware that Regent cruises from Florida carried a much higher number of older passengers.  To be clear: we were in our fifties-sixties and were among the youngest dozen passengers on the ship!  One evening we took a foray into the piano lounge to find it resembling the day room in a high-priced senior’s home!

Art on board the Regent Seven Seas Mariner in Montenegro.  It was a great trip, but not a ship we want to revisit this winter in the Caribbean.
Art on board the Regent Seven Seas Mariner in Montenegro. It was a great trip, but not a ship we want to revisit this winter in the Caribbean.

Our next Regent experience was on the larger Mariner leaving from Monte Carlo onward to Venice.  Our Penthouse suite was a bit smaller than the Navigator suite, but with its floor to ceiling windows we could sit inside when the weather in the Adriatic was cool and watch the shoreline as we cruised the fjords of Montenegro.

We will probably return to Regent someday.

Moving up again: Embarking on Silversea

After six days at the Crane Resort in Barbados, we boarded the Silver Cloud in Bridgetown for a cruise to Fort Lauderdale.  With a capacity of only 296 passengers, we were moving down again, even as we were moving up.  And moving up we were.

The oldest ship in Silversea’s fleet, the Silver Cloud was nonetheless extraordinary.  But more important than that, the service was impeccable.  We truly thought we had died and gone to heaven.  Little did we know that we were only part-way to heaven.

Our transatlantic voyage

Everyone should do it once.  Of course we’re talking about a true transatlantic voyage on a real ocean liner – not a cruise ship.  Three years ago we boarded the Queen Mary 2 in Southampton and spent seven wonderful days at sea making our way across the North Atlantic to New York.  What truly made this a step up even from Silversea was that we booked into a Queen’s Grill suite and found ourselves in a ship within a ship.  Make no mistake: Cunard has three classes and Queen’s Grill is first class all the way.

With its private dining room and bar, the Queen’s Grill provides passengers with the best of both worlds: the intimacy of small ship service and the amenities and entertainment of a large ship.

A family portrait aboard Cunard's Queen Mary 2 last summer.  It's the only way for the three of us to get a professional portrait since we live on a different continent than our son.  A great opportunity when we're all dressed up.
A family portrait aboard Cunard’s Queen Mary 2 last summer. It’s the only way for the three of us to get a professional portrait since we live on a different continent than our son. A great opportunity when we’re all dressed up.

Although we would not do a transatlantic voyage again, we will certainly return to Cunard for the right itinerary (there it is again: itinerary).

The pinnacle of luxury perhaps?

Last year we booked passage on a 204 passenger luxury cruise ship: the Seabourn Spirit.  After almost a week at the luxurious property The House in Barbados, once again we sailed from Bridgetown.  This time, however, it was to ports and islands where large ships can never go.

Everything about the Seabourn experience (caviar and champagne on the beach, anyone?) was above and beyond.  The service was superb, as was the food and the accommodation.  It truly was like a country club and we savored every minute of this super-luxury experience followed by six days in St. Martin.  How could we possibly top that?

Onward and upward?

We aren’t sure we can top that last experience, but we’re going to try.  Art is retiring from his private family medicine practice in a few weeks and we’re off to that ultimate, post-retirement reward.

After five days in Tahiti, we’ll board the Oceania Marina for almost three weeks meandering through French Polynesia, Samoa and the east coast of Australia, ending with five days in Sydney.  Why Oceania?

Last winter while in St. Martin following the Seabourn experience, we dined one evening with fellow passengers from the Spirit.  They asked us if we’d ever sailed on Oceania.  We had not.  Given that they had just disembarked from a Seabourn cruise which they enjoyed, we had to take seriously their recommendation that we give Oceania a try.  But what we were really looking for was an itinerary that would take us to new places.

We hit on Oceania’s South Pacific cruise and the rest is history.  Stay with us for a while and come along on that special vacation as we try live blogging and tweeting for the first time.

There’s no place like home for the holidays? For discerning travelers, not so much

And so the season is upon us, and the discerning travelers are preparing for Christmas – at home? Yes, at home for the first time in many years. Most people would think that wasn’t so odd – they spend the festive season out-of-town with relatives every year. We, however, usually spend it in a hotel. And what’s more, we like it that way!

London is dressed for the holidays and for our Christmas last year.
London is dressed for the holidays and for our Christmas last year.

This time last year, we offered you Travel for Christmas? You bet! where we explained how this seemingly odd situation came to be, and gave you a few tips for spending the holiday season far away from home. Two years ago, we shared our story A Merry Christmas Cruise, the most memorable Christmas experience we ever had as a family. But last year’s Christmas season was so memorable, we have to share a bit of the story with you.

As far as we are concerned, there is no place like a big city for the holidays! Last year that big city was London, and merry it was! Here’s how it happened…

Early in 2013 our son, the twenty-something performing artist decided to leave his long-term contract with Les Ballets de Monte Carlo to return to his original roots: musical theater. An accomplished dancer and singer, he decided to start at the top: he would move to London and audition for the West End. So he did, and so he debuted in the West End at the Savoy Theatre in the revival of Cabaret in the fall of last year. So, where would the discerning travelers spend Christmas? In jolly old London, of course.

We checked into the Marriott Park Lane just before Christmas to find ourselves surrounded by crowds of people all celebrating the season. Children were having their photos taken in front of the glittering Christmas tree in the lobby; parents were enjoying a festive cocktail in front of the roaring fireplace. All this seems so normal – but most of these people were from the Middle East, and few of them were even Christians. As we have always said, the Spirit of Santa Claus transcends any religious affiliation at this time of year! They were having fun.

Who could mind a rainy Christmas evening if you can spend it in London?
Who could mind a rainy Christmas evening if you can spend it in London?

And so were we. Two days before Christmas we treated ourselves to an afternoon of the English National Ballet’s Nutcracker. As anyone who knows us, or reads us regularly will know, The Nutcracker has been the cornerstone of many a Christmas season – just ask anyone with a child who is a ballet dancer. We had seen son Ian in many performances of the National Ballet of Canada’s Nutcracker from the time he was 11 years old until his second year with the company at the age of 20. The English National Ballet’s was lovely – wonderful dancing, the beautiful Tchaikovsky score and the traditional story. Even at that, though, it had little on the NBoC’s spectacle that has something for everyone – even those who (horror) do not appreciate ballet as a form of entertainment. But we had a memorable afternoon, imbibing champagne at the interval and enjoying a traditional holiday treat.

On Christmas Eve we made our way up the street to the Marriott Grosvenor House to eat (one thing we know to be true: you can always find an open restaurant on Christmas Eve or Christmas Day at a lovely hotel!). Upon our return to our own hotel room after a wonderful meal, we found that Santa had left a stocking filled with chocolates on our door knob (thanks, Marriott elves!).

Marriott elves helped Santa Claus last year!
Marriott elves helped Santa Claus last year!

The next morning found London at its best – empty. What a treat to take a walk along the storied streets with hardly a living soul about. We didn’t mind the rain at all.

Later we repaired to the dining room for some live entertainment and a stupendous Christmas meal that included turkey with all the regular trimmings and a few surprises.

Having someone else madly shop for groceries, plan the day to the letter, sweat over a hot oven, serve up meals for everyone may not be everyone’s cup of tea – but it is ours. That said, we are looking forward to Christmas here on the bay this year. Then a mere four weeks until we head to the South Pacific. We wish a wonderful holiday season to all our regular readers– and those who happen by.